When using a new camera model with FireCapture, it may be possible that FireCapture does not detect the camera because the camera integration into FireCapture has yet to be released. 

You don't have to wait for the next release of FireCapture to fix this. You can replace the DLL file that comes with FireCapture with our most recent version.

Note that FireCapture is distributed as a directory that you place somewhere on your computer.

Replace the DLL as follows:

1. Download one of the following DLL files depending on whether your operative system is x64 or x86: 

   1. ogmacam.dll (x64 version)

   2. ogmacam.dll (x86 version)

2. Copy the ogmacam.dll file and paste it into your FireCapture directory.

3. If asked, click Yes to confirm the replacement of the existing file.

While we strive to ensure that our products meet the highest standards, occasionally, some issues may arise that we have not yet documented. We highly encourage you to let us know if you encounter any problems that are not listed on our known issues page. 

Additionally, if you've discovered a workaround or a solution to an issue you've experienced, we would love to hear about it! Sharing your solutions can greatly assist other users facing similar challenges.

Your insights could lead to direct improvements in our manuals and troubleshooting guides.

We are looking forward to your input!