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Important Information Before Contacting Support
We understand technical issues can be frustrating. We're here to help!
According to our statistics, 96% of all support cases we attended were NOT caused by the OGMA device. We do part of our quality control here in the United States according to our high standards.
Before reaching out, we recommend following the troubleshooting guide we have put together to help you resolve most issues.
If you've checked all the areas described in the troubleshooting guide and are still experiencing issues, please use the webform on this page to contact us for support.
If you have an urgent matter to discuss, please call us at +1 (919) 727-6631.
Thank you for helping us provide you with the best service possible!